Shipping, Refund & Return Policy

Returns, Refund and Shipping Polices

ALL SALES FINAL AT THE MOMENT!!!!!!!!!!!!!!!!!!!!!!!!!!

NO CANCELLATIONS ONCE ORDER IS PLACED!!!!!!!!!!

Customer Service Hours
MON. - FRI. 10 am - 5 pm EST

If you have any concerns please email us at customercare@alaisbranche.com before you purchase with any questions!!!

- Free shipping on US orders over $50
- Regular 3-7 business days US flat rate shipping $6.95
- Overnight shipping 1-2 business days flat rate of $19.95

Please allow 48-72 hours to process your order before we prepare shipment, EXCLUDING WEEKENDS AND HOLIDAYS.

Standard delivery estimated shipping time is 3-5 days for Domestic Orders only, but packages usually arrives within 7 business days from the ship date, excluding holidays and Sundays.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@alaisbranche.com

Shipping

To return your product, you should email us about your product to: customercare@alaisbranche.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping, Refund & Return Policy

Follow Us